Our approach to 2020

Health & safety : Ensure consistency of management approach worldwide; improve data quality and coverage and deliver against our global, performance-based targets.

Global targets:

  • Based on the average employee LTIFR* of the two prior performance periods (2017 & 18), achieve by 2020 a LTIFR* reduction of 10%.
  • Drive prompt reporting of incidents and ensure that employees in all corporate offices are consulted on health and safety.

Diversity & inclusion: Continue to drive inspiring initiatives in countries through the leadership of D&I teams in each region.

Global target: Each of JLL’s eight largest countries to improve gender balance of leadership* population (end Dec 2018 baseline, by end 2021)  (*M & L bands).

Personal & career development: Create a globally-aligned approach to talent process management through partnership of Talent across regions; utilize modern, fresh technology platforms to deliver a global recruiting and onboarding experience that will attract, engage and inspire employees. Further career development efforts to ensure employees are given the tools to grow in their roles. Create exciting employee growth and development opportunities and continue to drive current successful programs on global platforms, like MyDevelopment.

Global target: Identify challenges and provide targeted solutions to the attrition of employees, in particular those with up to 3 years service (2018/19).

Rewards & recognition: Expand the adoption of our global recognition platform, Going Beyond, across our regions and business lines.

Health & well-being: Reinforce our commitment to employee wellbeing globally through local HR programs and the establishment of Champions Networks with an aim to set targets on this issue in the future.

*LTIFR – Lost Time Injury Frequency Rate